“A rough answer to the right question is better than a detailed answer to the wrong question.”

Leroy Grumman

I’m an author, teacher, and founder of Experience Labs.

Thank you for visiting! I created this site to be a hub for the many ways I can help individuals, organizations and cities build creative capacity using the mindsets, behaviors and tools of design thinking.

Hi, I’m Karen

Resources

  • Certificate in Design Thinking

    Karen Hold will be your guide, instructor and mentor in this course accredited by the University of Virginia Darden School Foundation.

    This 12 week innovation accelerator program takes place once each summer.

  • Coursera Course: Deepening Your Design Thinking Practice

    In this course, you will be guided through six key phases of the design journey: Immersion, Sensemaking, Alignment, Emergence, Imagining, and Learning in Action.

  • Innovation Mindsets Assessment

    The Innovation Mindsets Assessment helps individuals become aware of and measure themselves against the behaviors that our research has shown to be shared by successful innovators from all backgrounds and professions.

Services

Media

Meet Karen