Design Thinking in the Workplace

“We have a traditional way of working that can be siloed. Design thinking brings an opportunity to manage across that difference and work across those departments so that we can do work together.” -Karen Hold

Karen sits down with the Keep it Simple podcast to discuss:

1. The five skills that set the foundation before even attempting to use a design thinking toolkit.

2. Empathy as the center of design thinking.

3. Design thinking as a risk management strategy.

4. Understanding when it’s a mistake to apply design thinking to a problem.

5. Understanding personality types to leverage all talents and collaborate better.

6. How design thinking can help change how people identify opportunities for action.